Let’s get you moving again.
Need help with gFit for Claude? Contact the gFit team about workout plans, exercise videos, or progress that isn’t saving. We reply within 4 business days.
Contact gFit support
support@gfit.worldQuick answers
A few things to try before you write.
The workout or video won’t load
Check your internet connection, then reopen the conversation and try again. You can also ask Claude to show the exercise again. Every workout is also written out as text in the chat, so you can keep going even if the player fails. If the video still won’t play, let us know which exercise was affected.
I can’t move to the next exercise
In the same conversation, ask Claude: “Show me the next exercise in my gFit workout.” If you see an error, include its exact wording when you contact us.
My workout progress isn’t saving
Progress is saved when you select Mark as Done. If saving fails, check your connection and try the button again. Saved progress expires 24 hours after the latest successful save; gFit does not keep a permanent workout history.
Claude picked exercises that don’t match what I asked
Ask again with the part that matters most, for example “easy glute exercises only”. If the library has fewer than three exercises for an exact combination, gFit widens the search and Claude tells you which part of the request could not be met exactly.
Do I need a separate gFit account?
No separate gFit account or sign-up is required to use this Claude connector. This page supports the connector at claude.gfit.world. For other gFit products, mention the product name in your email so we can direct your request.
Help us understand the issue
When emailing us, please include:
- What happened. What you tried, what you expected, and the steps that led to the issue.
- Where it happened. Your device and browser, or whether you used the Claude mobile or desktop app.
- A little context. The exercise name, approximate time and time zone, and any error message. A cropped screenshot can help.
Share only what’s needed to explain the issue. Please leave out passwords, session identifiers, private conversation content, and sensitive health information.
Privacy questions?
Email the same support address for questions about your data. Our Privacy Policy explains how the connector handles workout progress.